If you know me, you know I import almost everything from Amazon—yes, even boxers 😂. I picked up the habit from my friend Wangila Rasto. For years I used one shipper and the service felt elite—until the two friends we had inside left. That’s when it hit me: I wasn’t getting great logistics; I was getting favors.

I started hunting for a service that works without “knowing someone.” I tried a few, lost a couple of items, then found Shop&Ship. Night-and-day difference: a clean app, reliable tracking, and two dedicated riders on our route. Each delivery day began with a text and ended with an on-time call. Predictable. Human. That simple rhythm is what inspired Roundi.

Then in 2024, Shop&Ship paused operations. I went back to the old company and instantly remembered why I’d left: two months chasing a single package, weekly follow-ups, no apology. It wasn’t just the delay—it was the feeling that I didn’t matter once the “inside lane” was gone.

Now Shop&Ship is back—whoop! Samson Kirigua and I are genuinely thrilled. It may read like an ad, but it’s not—just a very relieved customer. And it’s the core lesson behind Roundi: delivery shouldn’t depend on who you know. It should be predictable, transparent, and respectful—every time.